REFUNDS & DISPUTE

Steps To File A Refund Dispute
  1. 1 Select the “Open Dispute” button from the order details section.
  2. 2 Select a “Dispute Reason”
  3. 3 Select specific reason for refund
  4. 4 Give as much detail about your experience, specifying what went wrong
  5. 5 Review and agree to the terms & conditions
  6. 6 Submit refund request
  7. 7 Note down your refund case ID, quote this ID anytime you want to inquire about the refund status.

Note: Professional Resume Online holds all rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the content for any purpose; they will be the sole property of Professional Resume Online. The company will be the rightful owner of the content.

Conditions For Refund

  • You have chosen Executive Resume Package.
  • The primary draft has been approved.
  • You have demanded revisions.
  • The cancellation has been made due to reasons non-related to the company.
  • The company has not been contacted for more than 2 weeks of project.
  • Company’s policies, or policy, have been violated.
  • Other company or resume writer has been approached for the same project.
  • The brief is lacking in required information.
  • A complete content change has been demanded.
  • The claim has crossed the given ‘request for refund’ time span.
  • The person is closing the project because he has got a job already.
  • Reasons such as ‘change of mind’, or other reasons that do not pertain to the service will not be subject to refund under any circumstances.
  • If a client subscribes for a service bundle and happens to be dissatisfied with a particular service, refund will only be applicable on that particular service and ‘not’ the entire bundle.
  • No refund can be claimed/processed once after the final files have been delivered to you following your request.
  • Refund and revision explicitly does not apply on items offered free.
  • The client will not be entitled to any refund for resume after 30 days, from the date of purchase.
  • In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
DISCLAIMER:
The website with all its applications and systems is an online service platform solely owned and operated by Professional Resume Online. We provide content writing services to clients for their website, articles, press releases and blog posts.
4.9 / 5
Rating Stars
Verified
Customer Feedback